The office is currently closed to visitors due to the current Government ordered lockdown under The Health Protection (Coronavirus, Business Closure) (England) Regulations 2020. The Estate Management Team are available to assist you via e-mail. As stated below, rude and aggressive behaviour continues to not be tolerated.
The Management Team on site comprises a live in caretaker, estate manager and administrator. They are based in the courtyard at Unit 12 Island Centre Way and can be contacted in the following ways:
Phone: 01992 854 321 (monitored between 10:00 – 14:00 Monday – Friday)
Post: 12, Island Centre Way, Enfield, EN3 6GS
In person: office hours are 10:00 – 14:00 Monday – Friday at the above address
The team can assist you with your invoicing queries, interest in available commercial units at the centre, interest in the history of the site, building maintenance and issues regarding vandalism and cleanliness.
Our staff are unable to control the behaviour of users of the RSA Island Centre, nor do they set the terms of leases or levels of rent. If you witness anti-social behaviour or are the victim of crime please contact the police in the first instance. If you wish to discuss legal aspects of your tenancy you may respectfully present your concerns and the estate manager shall ensure the Board and their professional advisers deal with your query with similar tact and respect.
Please note that our staff are here to help you. Rude, aggressive and violent behaviour will not be tolerated. Anyone behaving in this way will be asked to leave. Failure to comply may result in police involvement.